Crofton

• Cash (always a classic!)
• Debit cards (because convenience matters)

You bet! Welcome to the future of cannabis shopping. All our Illinois locations offer online ordering through letsascend.com. It’s like having a dispensary in your pocket!

Here’s what makes it awesome:

• Browse our full menu from anywhere
• Reserve your favorites before they sell out
• Skip the wait with pre-orders
• Choose pickup or curbside delivery
• Track your Ascenders Club points

Just head to our website, select your location, and start shopping. Easy peasy, lemon squeezy!

Time to cash in those points! We love rewarding our loyal customers, and redemption is a breeze:

How it works:

• Earn 1 point for every $1 spent (pre-tax)
• Points are worth 2x more when used on our top brands (Ozone, Simply Herb, Effin’, High Wired, Common Goods)
• Redeem points directly at checkout – online or in-store

To redeem:

• In-store: Just give your phone number and tell your budtender you want to use points
• Online: Log in to your account and apply rewards during checkout
• Mobile app: Track and redeem through our Ascend Dispensary App

Quick heads up: Points expire 90 days after your last purchase, so don’t let those rewards gather dust! Only one reward per transaction, and you’ll need a minimum $50 purchase to redeem.

We totally get it – sometimes things don’t work out as planned. Due to state regulations, cannabis products can’t be returned or exchanged once purchased (it’s a safety thing, not a fun thing).

But here’s what we CAN do:

• If your product is defective or contaminated, we’ll absolutely make it right
• Our budtenders are happy to inspect products with you before you leave
• We stand behind the quality of everything we sell

Our advice: Take a moment to check your products before heading out, and don’t hesitate to ask questions! Our team is here to help you find exactly what you’re looking for.

Keep it official! We accept any valid, government-issued photo ID to verify you’re 21+ (or 18+ with a medical card). Here’s what works:

Accepted IDs:

• Driver’s licenses
• State ID cards
• Passports
• Military IDs

The fine print: Your ID must be current (not expired) and the photo must clearly be you. We’re pretty chill, but we take this seriously because regulations require it!

Medical patients under 21: You’ll need your valid medical cannabis card plus a government-issued photo ID.

We’re like a candy store, but for adults and way more sophisticated! Our Illinois dispensaries offer a curated selection of premium products:

Flower Power:

• Premium indoor and outdoor flower
• Pre-rolls for convenience

Vapes & Concentrates:

• Cartridges and disposable vapes
• Wax, shatter, and live resin
• Rosin and other premium concentrates

Edibles & More:

• Gummies, chocolates, and baked goods
• Beverages and tinctures
• Topicals for targeted relief

Our Signature Brands:

• Ozone (our premium house brand)
• Simply Herb (approachable quality)
• Effin’ (edibles with specific effects)
• High Wired (infused flower and more)

Product availability varies by location, so check our online menu to see what’s currently in stock at your preferred dispensary!

Currently, cannabis delivery isn’t available in Illinois – state regulations keep us grounded for now. But hey, we’ve got you covered with some pretty sweet alternatives:

• Online ordering for super-speedy pickup
• Curbside pickup at participating locations (because sometimes you just want to stay in your car!)

Most of our Illinois locations offer curbside pickup – just order online and we’ll bring your goodies right to your car.

Here’s how easy it is:

1. Browse and order online at letsascend.com
2. Select “curbside pickup” at checkout
3. We’ll text you when your order’s ready
4. Pull up, stay comfy, and we’ll handle the rest!

Pro tip: Call ahead or check online to confirm curbside availability at your specific location.

We’re always keeping an eye on evolving regulations, so who knows what the future holds? For now, we’re here to make your pickup experience as smooth as possible.

Absolutely! Illinois keeps things regulated for everyone’s safety. Here’s the breakdown:

Adult-Use Customers (21+):

• 1.5 ournce grams of cannabis flower
• 12 grams of concentrates

Medical Patients:

• 2.5 ounces every 14 days (way more flexibility!)

While we don’t have separate medical-only hours, medical patients get VIP treatment in other ways:

Medical Patient Perks:

• Priority service during busy periods
• 10% discount on every order at participating locations
• Tax exemptions (huge savings!)
• Access to medical-only products not available to recreational customers

Our hours: All Ascend Illinois locations serve both medical and recreational customers during regular business hours. Check your specific location’s hours on our website since they may vary.

Pro tip: Medical patients can shop our recreational menu too if they want variety, but you’ll pay recreational taxes on those products. Stick to medical purchases for the best deals!

Questions about medical cannabis? Our budtenders are trained to help medical patients find the right products for their specific needs.